Privacy Policy
Updated May 15th 2024
At Riffmax, LLC, a Delaware company (hereinafter, "Riffmax", "Company", "us", or "we"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website (https://riffmax.com) and its services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Consent
By using our website, you consent to our Privacy Policy and its terms.
2. Information We Collect
a. Personal information
When you buy a product or contact us through our website, we may collect certain personal information such as your name, email address, and any other details you provide during the process. This information is necessary for user identification.
b. Usage Data
We collect non-personal information, including but not limited to your IP address, browser type, device information, and pages visited. This data helps us analyze user behavior, improve our website's functionality, and enhance user experience.
3. How We Use Your Information
a. Improve User Experience
The non-personal data we gather is used to analyze user patterns and preferences, allowing us to optimize our website and tailor content to better suit your needs.
b. Provide Customer Support
We may use your information to respond to your inquiries, provide technical support, and assist you with any issues you may encounter while using our website.
c. Marketing Communications
With your explicit consent, we may send you marketing communications about our products, services, promotions, and relevant updates. You can opt-out of these communications at any time.
4. Sharing Your Information
a. Third-Party Services
We may share your personal information with trusted third-party service providers who assist us in delivering our services and improving website functionality. These providers are bound by confidentiality agreements and are not authorized to use your information for any other purpose.
b. Links to External Sites
Our website may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no online platform can guarantee complete security, and you should take precautionary measures to protect your information.
6. Cookies
To enrich and perfect your online experience, Riffmax uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Here are some trusted partners that might use cookies to improve your experience: Stripe (Payments), Google Analytics (Website Traffic), Hotjar (UX improvements).
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have unintentionally collected data from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The most recent version will always be available on our website.
9. Contact
Thank you for your continued support, and we hope our website remains a valuable resource for you. If you need any help, please email at support@riffmax.com.