Frequently asked questions
What is Webflow?
In short, Webflow is a mixture of three things: a website-building tool with a hosting platform with a content management system (CMS). From simple to more complex websites, Webflow features and capabilities ensure an exceptional experience for designers, developers, end-users, and site managers.
What is a Webflow template?
A Webflow Template is no more no less than a pre-made website powered by Webflow. Instead of building your website from scratch, which requires hiring a web designer and developer, you can start with a template — saving time and money.
Do I need to have a Webflow account to buy a template?
To buy a template, you must have a Webflow account: Webflow templates aren't available as a file but as a project that can only be transferred between existing Webflow accounts.
Can I use a template more than once?
Each template has a unique license, so it's not allowed to use a template more than once. In other words, if you own two different brands and think one of our templates fits well with both, you buy two licenses, one for brand A and the other for brand B.
Can I use your templates for my clients?
Of course! If you are a freelancer or run an agency that creates websites for clients, you can show them our templates. There is a freelancer who constantly buys one of our e-commerce templates for $129, customizes it according to his client's needs, and sells his service for $3500, all done in 10 days tops.
Do you provide support?
Absolutely! Once you buy one of our templates, send an email to support@riffmax.com with your doubts. We do our best to help you, sometimes recording a ”how-to-do” type of video showing what you have to do to accomplish what you want.
Note: We get back to you within 48 hours — working days— unless we face unforeseen circumstances or high demand for support.
How do you services work?
Both our Basic Setup and Premium Setup work in the same way: once you buy one of those, we will ask you what changes you need and what you want to accomplish in general. We will then do a to-do list and tackle the tasks one by one.
We will show you the results, ask for your feedback, and remove the tasks from the list if you approve them. Regarding our Figma to Webflow service, we will align the process and the milestones during our conversation, finding a way that works great for you.
See more details about our services here.
How does payment work?
Payments are charged 50% to start and 50% upon delivery. We will align these dates before anything, and you can pay on Stripe, which accepts all major cards, Apple Pay, and more. Paypal is also an option.
How long does it take to get my project done?
For our Basic and Premium Setup, you can expect your project done in 5 business days. For our Figma to Webflow service, we aim to deliver it within 21 business days.
Can you help me with templates from other studios?
No, our setup services are exclusive to Riffmax templates.